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Trial Periods

Everything you need to know about free trial periods

Trial Periods

New subscriptions may include a free trial period. Here's what you need to know:

How Trials Work

During a trial period:

  • You have full access to all features of your selected plan
  • You won't be charged during the trial
  • Your subscription status will show as "Trialing"
  • You can cancel anytime during the trial without being charged

Trial Duration

Trial periods typically last for a set number of days (commonly 7, 14, or 30 days). The exact duration depends on the plan you select and current promotions.

Payment Method Required

To start a trial:

  • You'll need to provide a valid payment method
  • Your card won't be charged during the trial
  • You'll only be charged if you don't cancel before the trial ends

Trial End Date

You can see your trial end date:

  • In your Billing settings
  • In email reminders we send before the trial ends
  • In the billing portal

What Happens When Trial Ends

When your trial period ends:

  1. Your payment method will be automatically charged
  2. Your subscription status will change to "Active"
  3. Your regular billing cycle will begin
  4. You'll receive a confirmation email

Canceling During Trial

To cancel during the trial period:

  1. Go to Settings → Billing
  2. Click "Manage Billing"
  3. Cancel your subscription
  4. You won't be charged if you cancel before the trial ends

Trial Reminders

We'll send you reminders:

  • A few days before your trial ends
  • On the day your trial ends
  • After your trial converts to a paid subscription

Converting Trial to Paid Subscription

If you want to convert your trial to a paid subscription early:

  • You can do this anytime from your billing settings
  • The billing cycle will start immediately
  • You'll be charged the prorated amount

Multiple Trials

Generally, each account is eligible for one trial period. If you've already used a trial, you won't be able to start another one with the same account.

Need Help?

If you have questions about your trial period or need assistance, please contact our support team.